Thank you for shopping at Two Scents!
If you are not fully satisfied with your purchase, we are here to help. For any concerns about shipping or returns, please contact firstname.lastname@example.org.
Is shipping free?
Orders above $75 qualify for free shipping. If your order is under $75, we offer an affordable shipping rate through the USPS.
Do you ship internationally?
We offer international shipping through USPS services! Holler at us if USPS services are not eligible for your country. We are glad to accommodate your order through another service.
We will gladly accept returns for store credit on non-sale items that are in their original and unused condition along with all packaging.
If you are unhappy with your purchase or would like to return your item(s), please contact email@example.com to begin processing a return.
- All returned items must be unused and in their original packaging.
- Items must be sent back within 10 days of the delivery date.
- Two Scents does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
- Depending on the shipping method and carrier selected, your return package may take several days to reach us.
- Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.
- Sale items and products purchased during promotions are subject to final sale and are not eligible for returns.
Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution.
Can I exchange an item?
At this time, we are unable to accommodate exchanges by mail. Instead, we welcome you to return your item(s) by mail in accordance with our Return Policy above, and repurchase your desired item(s) once your store credit is issued.